Question:
How can I record an up-front customer payment for goods that will be received at a later date? How can I then apply that upfront payment so it will cancel out their AR balance due?
Answer:
The best way to record this is through an AR Down Payment invoice. The following video covers the process for recording up-front customer payments using AR Down Payment invoices in OBeer.
The 1st half of the video covers how to use AR Down Payment invoice and the 2nd half covers troubleshooting a commonly made error with AR Down Payments.
You can also follow this link to a basic How-to overview document on AR Down Payments:
https://orchestrasoftware.atlassian.net/wiki/display/OOH/How+to+Receive+a+Down+Payment+for+Goods