Quick Start: How To Make An Outgoing Payment

Whenever you a document like the A/P Invoice or an A/P Credit Memo, you have to reconcile that with a payment to close it out. This is

Step-by-step guide

Go to Banking->Outgoing Payments->Outgoing Payments
Bring up your customer in the Code field in the upper left corner
This will populate the window, and any open documents you have will be listed
Find your Credit Memo and check the box in the Selected Column
Right click on the window and click Payment Means
Switch to your Check tab and enter the amount, then click OK
Click Add on the Outgoing Payments window

You'll find that the payment is now tied to that document and it closed it out.